Unlike our chairman, Hiramatsu, I don’t have that kind of sheer power or charisma. Nonetheless, he told me that I didn’t have to model myself on him, and that it was okay to be my own kind of company president, which boosted my confidence up.
He went on to say, “I’m a chef and my personality reflects that. I got to this point without worrying too hard about appeasing customers. That being said, you came from the service world, which relies on appeasing customers. So, think about maybe applying that to your role as president.” This calmed my nerves as bit, and I decided to take on the work in my own kind of way.
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